Thank you for visiting Cascade Creek Gifts for our personal selection of quality products focusing on Gift Baskets highlighting Texas Hill Country Products. Orders@Cascadecreek.net If you are not satisfied with the products; you may return them within 14 days of delivery, baskets should be packed in its original packing. You will receive the refund within 4 business days after the return of the item. If you have received a damaged item, we will gladly send you a replacement of the same item. In the event it is out of stock, you can pick out any other item of the same value.